Amp it! Miro's approach to the user onboarding process and activation

Amp it! series highlights great articles written by others with full credit.

This article is from Growth Unhinged by Kyle Poyar.

User onboarding experience is one of the most important steps that defines the success of a software product.

A good onboarding process will:

  • Keep your customers engaged. By helping customers clearly understand and experience the value they'll get from your product, leading to the Aha moment. This gives them a reason to log back in and use your product again leading to retention.
  • Improve trial conversions. A good onboarding process can help you convert more trial users into paying customers.

Read the full article - "The evolution of Miro's user onboarding" on Growth Unhinged by Kyle Poyar.